Communication tracking and billing system

ABSTRACT

A system for billing communications between a subscriber and a verified professional comprising a verified professional repository and a central tracking system. The central tracking system is configured to receive a communication request targeting the registered device ID, determine an applied billing rate using a value set by the verified professional, and transmit the applied billing rate to the subscriber. The central tracking system is further configured to track the connection, generate a communication data file comprising the registered device ID, the subscriber ID, the applied billing rate, the communication duration, and the billing signal. The central tracking system is further configured to obtain a billable duration by parsing the communication data file using the billing signal and the communication duration, calculate a communication charge using the applied billing rate and billable duration, and pay the verified professional a portion of the communication charge.

CROSS-REFERENCE TO RELATED APPLICATIONS

Pursuant to 35 U.S.C. §119 (e), this application claims benefit of U.S.Provisional Application No. 61/576,969 filed on Dec. 16, 2011, entitled“Communications Tracking and Central Tracking System.” The disclosure ofthe U.S. Provisional Application is incorporated herein by reference inits entirety.

BACKGROUND

The business of many professional is providing answers and advice tocustomers. Increasingly, these customers may be in geographicallydiverse locations relative to the business and professional from whomthey seek consultation. Services provided by the professional are oftendispersed via electronic communications, such as mobile phone and textcommunications. This mode of communication is generally more convenientfor both professional and customer. However, consultations performedremotely are challenging to track for billing purposes.

SUMMARY

In general, in one aspect, the invention relates to a system for billingcommunications between a subscriber and a verified professionalcomprising a verified professional repository and a central trackingsystem. The verified professional repository comprises a registereddevice identification (ID) associated with a communication deviceregistered to the verified professional. The central tracking system isconfigured to receive a communication request targeting the registereddevice ID from a subscriber communication device associated with asubscriber ID, determine an applied billing rate using a value set bythe verified professional, and transmit the applied billing rate to thesubscriber communication device. The central tracking system is furtherconfigured to initiate a connection between the subscriber communicationdevice and the communication device registered to the verifiedprofessional, track the connection to obtain a communication durationand a billing signal, and initiate a termination of the connectionbetween the subscriber communication device and the communication deviceregistered to the verified professional. The central tracking system isfurther configured to generate a communication data file comprising theregistered device ID, the subscriber ID, the applied billing rate, thecommunication duration, and the billing signal, obtain a billableduration by parsing the communication data file using the billing signaland the communication duration, calculate a communication charge usingthe applied billing rate and billable duration, and pay the verifiedprofessional a portion of the communication charge.

In general, in one aspect, the invention relates to a method for billingcommunications between a subscriber and a verified professional. Themethod comprises receiving a communication request targeting aregistered device identification (ID) from a subscriber communicationdevice, wherein the registered device ID is associated with acommunication device registered to a verified professional, and whereinthe subscriber communication device is associated with a subscriber ID.The method further comprises determining an applied billing rate using avalue set by the verified professional, transmitting the applied billingrate to the subscriber communication device, and initiating a connectionbetween the subscriber communication device and the communication deviceregistered to the verified professional. The method further comprisestracking the connection to obtain a connection duration and a billingsignal, terminating the connection between the subscriber communicationdevice and the communication device registered to the verifiedprofessional, and generating a communication data file comprising theregistered device ID, the subscriber ID, the applied billing rate, theconnection duration, and the billing signal. The method furthercomprises obtaining a billable duration by parsing the communicationdata file using the billing signal and the connection duration,calculating a communication charge using the applied billing rate andbillable duration, and paying the verified professional a portion of thecommunication charge.

In general, in one aspect, the invention relates to computer readablemedium comprising instructions for billing communications between asubscriber and a verified professional, wherein the instructions, whenexecuted, perform a method. The method comprises receiving acommunication request targeting a registered device identification (ID)from a subscriber communication device, wherein the registered device IDis associated with a communication device registered to a verifiedprofessional, and wherein the subscriber communication device isassociated with a subscriber ID. The method further comprisesdetermining an applied billing rate using a value set by the verifiedprofessional, transmitting the applied billing rate to the subscribercommunication device, and initiating a connection between the subscribercommunication device and the communication device registered to theverified professional. The method further comprises tracking theconnection to obtain a connection duration and a billing signal,terminating the connection between the subscriber communication deviceand the communication device registered to the verified professional,and generating a communication data file comprising the registereddevice ID, the subscriber ID, the applied billing rate, the connectionduration, and the billing signal. The method further comprises obtaininga billable duration by parsing the communication data file using thebilling signal and the connection duration, calculating a communicationcharge using the applied billing rate and billable duration, and payingthe verified professional a portion of the communication charge.

BRIEF DESCRIPTION OF DRAWINGS

FIG. 1 shows a system in accordance with one or more embodiments of theinvention.

FIG. 2 shows a verified professional repository in accordance with oneor more embodiments of the invention.

FIG. 3 shows a communication data file in accordance with one or moreembodiments of the invention.

FIG. 4 shows a subscriber tracking system in accordance with one or moreembodiments of the invention.

FIG. 5 shows a professional tracking system in accordance with one ormore embodiments of the invention.

FIG. 6 shows a flowchart in accordance with one or more embodiments ofthe invention.

FIGS. 7A and 7B show flowcharts in accordance with one or moreembodiments of the invention.

FIG. 8 shows a flowchart in accordance with one or more embodiments ofthe invention.

FIGS. 9A-9D show an example in accordance with one or more embodimentsof the invention.

FIGS. 10A-10F show an example in accordance with one or more embodimentsof the invention.

FIGS. 11A-11F show an example in accordance with one or more embodimentsof the invention.

FIG. 12 shows a computer system in accordance with one or moreembodiments of the invention.

DETAILED DESCRIPTION

Specific embodiments of the invention will now be described in detailwith reference to the accompanying figures. Like elements in the variousfigures are denoted by like reference numerals for consistency.

In the following detailed description of embodiments of the invention,numerous specific details are set forth in order to provide a morethorough understanding of the invention. However, it will be apparent toone of ordinary skill in the art that the invention may be practicedwithout these specific details. In other instances, well-known featureshave not been described in detail to avoid unnecessarily complicatingthe description.

In general, embodiments of the invention provide a method and system fortracking and billing communications between verified professionals andsubscribers. One or more embodiments of the invention may be used toissue a payment to a verified professional based on communications withone or more subscribers. Further, embodiments of the invention may beused to generate a corresponding charge to a subscriber based oncommunications with a verified professional.

FIG. 1 shows a system in one or more embodiments of the invention. Asshown in FIG. 1, the system includes a central tracking system (100)associated with a telecommunication system (102) facilitatingcommunication between a subscriber (104) using a subscribercommunication device (106) and a verified professional (108) using acommunication device registered to a verified professional (110). Eachof these elements is discussed below.

In one or more embodiments of the invention, a verified professional(108) is an identity recognized by a subscriber (104) who is targetedfor a communication from the subscriber (104). In one embodiment of theinvention, verified professionals are compensated for making themselvesavailable to receive communications from subscribers (104). In oneembodiment of the invention, a recognized identity may become a verifiedprofessional (108) using the verification process described below inregard to FIG. 4. As used herein, the terms identity and professionalare interchangeable, and may encompass any entity targeted forcommunication by a subscriber (104). Examples of identities who mayutilize embodiments of the invention include, but is not limited to,attorneys (112A), doctors (112B), celebrities (112C), governmentofficials (112D), advisors (112E), and professors (112F). In oneembodiment of the invention, an identity may refer to more than oneperson. For example, an identity may include an athlete and theathlete's human translator. In one embodiment of the invention,identities may also include non-human or non-living entities. Forexample, an identity may include an assistive device used by a person totranslate gesturers into speech. Further, identities may include anentity portraying a fictional character for the purposes of thecommunication. For example, an identity may be a voice actor portrayinga cartoon character or avatar. In one embodiment of the invention, theidentity may be a payee or receiver of monetary funds transferred from asubscriber. Those skilled in the art will recognize that the types ofidentities listed in FIG. 1 are limited examples, and that other typesof identities may utilize the system without exceeding the scope of theinvention.

In one or more embodiments of the invention, a subscriber (104) is anentity initiating a communication with a verified professional (108).Examples of subscribers include clients (114A), patients (114B), fans(114C), citizens (114D), advisees (114E), and students (114F). Forexample, a subscriber (104) may be a student (114F) contacting averified professional (108) who is the student's professor (112F). Thestudent (114F) may be contacting the professor (112F) outside of normalschool hours, and therefore may be willing to pay for the convenience ofcommunicating with the professor (112F). In one embodiment of theinvention, the subscriber (104) may have an indirect relationship withthe verified professional (108). For example, the subscriber (104) maybe a parent of the student (114F) contacting the student's professor(112F) to obtain information about the student's progress orperformance.

In one embodiment of the invention, the subscriber may be a payer orsender of monetary funds transferred to a verified professional. Thoseskilled in the art will recognize that the types of subscribers listedin FIG. 1 are limited examples, and that other types of identities mayutilize the system without exceeding the scope of the invention.

In one or more embodiments of the invention, the subscribercommunication device (106) is any hardware or hardware-softwarecombination used by a subscriber to initiate the communication with theverified professional. In one embodiment of the invention, thesubscriber communication device (106) is a mobile phone, smartphone, orpersonal digital assistant connected to the telecommunication system(102). The subscriber communication device (106) includes a subscriberdevice ID (118), which identifies the device to the telecommunicationsystem (102) and the central tracking system (100). The subscribercommunication device (106) may optionally include a subscriber trackingsystem (120).

For example, a subscriber communication device may be a personalcomputer configured to send and receive voice calls over a network. Inthis example, the subscriber device ID may be a media access control(MAC) address of the computer's network card. The subscriber trackingsystem may be an application executing on the personal computer.

In one or more embodiments of the invention, the communication deviceregistered to a verified professional (108) is any hardware orhardware-software combination used by a verified professional to receiveor respond to the communication with the subscriber. In one embodimentof the invention, the communication device registered to a verifiedprofessional (108) is a mobile phone, smartphone, or personal digitalassistant connected the telecommunication system (102). Thecommunication device registered to a verified professional (108)includes a registered device ID (122) which identifies the device to thetelecommunication system (102) and the central tracking system (100).The communication device registered to a verified professional (108) mayalso include a professional tracking system (124).

In one or more embodiments of the invention, communications sent betweenthe subscriber communication device (106) and the communication deviceregistered to a verified professional (108) are transmitted via thetelecommunication system (102). In one embodiment of the invention, thecommunications are sent across the telecommunication system (102) asvoice and text message communications. In one embodiment of theinvention, the communications are sent via a network connection betweenthe device and a communication network (e.g. a connection to theInternet). The network connection may be provided by thetelecommunication system (102).

In one or more embodiments of the invention, the telecommunicationsystem (102) may be a telecommunication company or group of companies,internet service providers or group of providers, satellitecommunications provider, radio communications provider, or any othersystem or group of systems capable of transferring voice or data betweena subscriber communication device (106) and a communication deviceregistered to a verified professional (108). 0For example, thetelecommunications system may be a combination of a home digitalsubscriber line (DSL) internet provider and avoice-over-internet-protocol (VOIP) provider. The VOIP data istransmitted between the subscriber device and the device registered tothe verified professional using the DSL internet connection.

In one or more embodiments of the invention, the telecommunicationsystem (102) tracks communications between a subscriber communicationdevice (106) and a communication device registered to a verifiedprofessional (108). Tracking activities may include, for example, aduration of a communication, the physical location of the subscribercommunication device and the communication device registered to averified professional (108), and the time a communication took place. Asused herein, the term duration refers to a communication unit, and mayinclude, for example, the time duration of a voice call, the timeduration of an audio message, the number of text messages, the size of atext message, the number of images, and the size of an image.

In one embodiment of the invention, the telecommunication system (102)gathers tracking activity information from the communication deviceregistered to a verified professional (108) and provides thatinformation to the central tracking system (100). The tracking activitymay be provided to the central tracking system (100) in the form of abill for the network resources used by the communication deviceregistered to a verified professional (108). For example, for asubscriber device and a device registered to a verified professionalimplemented as cellular phones, the cellular telecommunication providermay track all incoming and outgoing calls from each cellular phone.

In one embodiment of the invention, tracking activities are monitored bythe central tracking system (100) from information gathered directly orindirectly from the subscriber communication device and thecommunication device registered to a verified professional (108).Tracking activities may be monitored by the central tracking system(100) in addition to or instead of the monitoring performed by thetelecommunication system (102). In one or more embodiments of theinvention, the tracking activities are monitored using the subscribertracking system (120) and the professional tracking system (124). Forexample, the subscriber tracking system and the professional trackingsystem may be implemented as applications executing on smartphones. Inthis case, the applications may store tracking information and transmitthat information back to the central tracking system periodically.

In one embodiment of the invention, the telecommunication system (102)operates unaware of the financial transactions between the centraltracking system (100), verified professional (108), and subscriber(104). In one embodiment of the invention, the telecommunications systemonly provides the communication infrastructure to transfer voice anddata between the subscriber communication device (106) and thecommunication device registered to a verified professional (108), and totrack the data and voice usage of the devices.

In one embodiment of the invention, the communication device registeredto a verified professional (108) is initially obtained by the centraltracking system (100) and connected to the telecommunications system(102). The telecommunications system (102) may operate as though thecentral tracking system (100) is a telecommunications customer, and mayinvoice the central tracking system (100) for the network resources usedby the devices registered to the central tracking system (100) (such asthe communication device registered to a verified professional (108)).As in the example discussed above, for a subscriber device and a deviceregistered to a verified professional implemented as cellular phones,the cellular telecommunication provider may track all incoming andoutgoing calls from each cellular phone. The cellular phones and serviceplans may be purchased directly by the central tracking system and thephones are provided to the subscriber and verified professional directlyfrom the central tracking system. In this example, the cellulartelecommunication provider will send the call report as part of a billfor the service plan provided to the central tracking system.

In one embodiment of the invention, the invoicing between thetelecommunications system (102) and the central tracking system (100)may be according to an agreed-upon plan, which may be on an individualwireless plan or an enterprise wireless plan. In one embodiment of theinvention, the invoices are sent from the telecommunications system(102) to the central tracking system (100), and payments are made by thecentral tracking system (100) to the telecommunications system (102). Inone embodiment of the invention, payments are not sent from thetelecommunications system (102) to the central tracking system (100)unless due to an accounting error (such as overcharge or overpayment).

In one or more embodiments of the invention, the central tracking system(100) alerts the subscriber (104) using a subscriber communicationdevice (106) of the billing rate applied to requested communicationbetween the subscriber communication device (106) to the communicationdevice registered to a verified professional (108) targeted by thesubscriber (104). In one embodiment of the invention, the applicablebilling rate is provided using the subscriber tracking system (120) andthe professional tracking system (124). For example, the professional'sapplied billing rate may be stored in the professional tracking systemon the device registered to the verified professional. When a subscriberinitiates a communication, the central tracking system retrieves theapplied billing rate from the professional tracking system and transmitsthe rate to the subscriber tracking system on the subscribercommunication device.

In one embodiment of the invention, the central tracking system (100)includes an access engine (128), a billing module (130), a verificationmodule (132), a number of verified professional repositories (VPR) (VPRA (126A), VPR N (126N)), and a subscriber account database (134).

In one or more embodiments of the invention, the access engine (128) isa program or group of programs configured to provide user access to thevarious other elements within the central tracking system (100). In oneembodiment of the invention, the professional tracking system (124) andthe subscriber tracking system (120) each communicate with the centraltracking system (100) via the access engine (128). In one embodiment ofthe invention, the access engine (128) includes other communicationinterfaces in order to receive and service requests from professionalsand subscribers. Such communication interfaces may include aninteractive website accessible over the Internet.

In one embodiment of the invention, the access engine (128) includes thefunctionality to authenticate and authorize users attempting to accessdifferent elements within the central tracking system. Authenticationmay include validating a username and password of a verifiedprofessional or subscriber. Authorization may include determining whichdata elements the authenticated user should be allowed to access. In oneor more embodiments of the invention, the access engine (128) alsodetermines whether a subscriber is authorized to initiate acommunication with a verified professional. In one embodiment of theinvention, the access engine (128) determines whether a non-subscribermay initiate a communication with a verified professional. Authorizationto initiate a communication may involve querying one or more elements ofa VPR.

In one or more embodiments of the invention, the billing module (130) isa program or group of programs that determine payments and debits to bemade between a verified professional and a subscriber. Further detailregarding the processes performed by the billing module (130) aredescribed in FIG. 8.

In one or more embodiments of the invention, the verification module(132) is program or group of programs configured to gather verificationinformation about an identity, and to generate a VPR for a verifiedprofessional. Further detail regarding the processes performed by theverification module (132) are described in FIG. 6.

In one or more embodiments of the invention, the subscriber accountdatabase (134) is a repository of account data associated withsubscribers utilizing the central tracking system (100). Each subscriberaccount may include, for example, payment information, subscriberidentity information, and subscriber device information.

FIG. 2 shows a VPR (200) in one or more embodiments of the invention. Asshown in FIG. 2, the VPR (200) includes verification data (202), aregistered device ID (204), a rate determination engine (206), a ratedetermination change log (208), an exclusion list (210), an exclusionlist change log (212), a communication data file (CDF) repository (214),deposit account information (216), and an authorized subscriber list(218).

In one embodiment of the invention, verification data (202) includesdata used by the verification module of the central tracking system toverify the identity of the professional. Verification data (202) mayalso be used to verify the credentials of the professional. Theverification process is described in more detail below in regard to FIG.4.

In one embodiment of the invention, a registered device ID (204) is aunique mark used to distinguish one communication device from anotherwithin a communications system. Examples of registered device IDs (204)include a phone number, a device serial number, and a wirelesscommunication address assigned to the device (e.g. a MAC address).

In one embodiment of the invention, a rate determination engine (206) isa value or algorithm used to determine the applied billing rate for acall. In one embodiment of the invention, the rate determination engine(206) stores a single rate value to be applied to all communications(e.g., $3.00 per minute). In one embodiment of the invention, the ratedetermination engine (206) includes different values depending on thetime of day, the day of the week, or the detected physical location ofthe communication device registered to the verified professional (e.g.,$3.00 per minute before 6 pm, $5.00 per minute after 6 pm, $10.00 perminute on weekends, $20.00 per minute if the professional trackingsystem detects that the professional is out of town). Changes made tothe rate determination engine (206) may be stored in the ratedetermination change log (208). In one embodiment of the invention, thevalue is set directly by the verified professional. In one embodiment ofthe invention, the verified professional sets the value by contactingthe central tracking system and identifying herself to the centraltracking system using a password, pin number, or personal informationknown only to the professional and the central tracking system.

In one embodiment of the invention, the exclusion list (210) is a listof devices for which communications will not be initially charged. Forexample, a verified professional may request that subscribercommunication devices used by the verified professional's family orcoworkers not be charged to initiate a call. In this case, thesubscriber device IDs would be added to the verified professional'sexclusion list (210). Changes to the exclusion list (210) may be storedin the exclusion list change log (212).

In one embodiment of the invention, a communication data file (CDF)repository (214) is a data file containing CDFs generated fromcommunications with the communication device registered to the verifiedprofessional. A detailed explanation of CDFs is provided below in regardto FIG. 3.

In one embodiment of the invention, deposit account information (216) isdata used by the verification module of the central tracking system tosubmit payment to the verified professional. In one embodiment of theinvention, deposit account information (216) includes the routing andaccount number of a verified professional's bank account. In oneembodiment of the invention, deposit account information (216) includesinstructions to mail a check to a specified address.

In one or more embodiments of the invention, the authorized subscriberlist (218) is a list of subscribers authorized to contact the verifiedprofessional. In one embodiment of the invention, a verifiedprofessional limits the subscribers that may initiate a communication toonly those subscribers identified by entries within the authorizedsubscriber list. For example, a patient may visit a doctor and requestto contact that doctor via the central tracking system. The doctor maythen access their VPR and add the patient to the authorized subscriberlist (using the patient's device identifier, name, or other patent dataindexed within the central tracking system). Thereafter, the patent mayinitiate a communication with the doctor.

FIG. 3 shows a CDF (300) in one or more embodiments of the invention. Asshown in FIG. 3, the CDF (300) includes a subscriber device ID (302), acommunication duration (304), a registered device ID (306), one or morebilling signals (308), a billable duration (310), an applied billingrate (312), a communication recording (314), and a communication charge(316).

In one embodiment of the invention, a subscriber device ID (302) is aunique mark used to distinguish one communication device from anotherwithin a communications system. Examples of subscriber device IDs (302)include a phone number, a device serial number, and a wirelesscommunication address assigned to the device. In one embodiment of theinvention, the registered device ID (306) and subscriber device ID (302)both of the same type (e.g., both phone numbers).

In one embodiment of the invention, a communication duration (304) is acommunication unit of a communication between a subscriber communicationdevice and a communication device registered to a verified professional.In one embodiment of the invention, the communication duration (304) maybe measured differently depending on the type of communication. Forexample, the communication duration (304) of a voice call may be in timeunits (e.g., minutes), the communication duration (304) of a textmessage may be in number of characters or number of sets of characters,and the communication duration (304) of a video call may be in terms ofamount of data exchanged to maintain the video call (e.g., megabytes ofdata).

In one embodiment of the invention, billing signals (308) are inputsreceived automatically or from the verified professional during thecommunication. In one embodiment of the invention, billing signals (308)indicate a change to the billable duration (310). As another example, averified professional may generate a billing signal (308) during acommunication with a subscriber on the exclusion list if theconversation transitions from a personal call to a business call. In oneembodiment of the invention, a billing signal (308) may indicate thatthe entire charge for the call should be canceled. In one embodiment ofthe invention, billing signals (308) may be set using a number pad onthe communication device, where each number may trigger a differentbilling signal (e.g. 1=begin charging, 2=cancel charge, 3=stoprecording, etc.)

In one embodiment of the invention, a billing signal may be used by theverified professional to start or stop the communication recording(314). In one embodiment of the invention, a billing signal (308) isgenerated by a verified professional pressing a button to startrecording the communication or stop recording the communication. In oneembodiment of the invention, the billing signal is generated by a userinteracting with a communication detection mechanism in the professionaltracking system (e.g., a graphic presented on the display of a touchscreen).

In one embodiment of the invention, a billable duration (310) is theportion of the communication duration (304) for which the verifiedprofessional has requested be billed. In one embodiment of theinvention, the billable duration (310) is calculated using thecommunication duration (304) and the billing signals (308). For example,a communication duration for a call may be three minutes, and there maybe a billing signal indicating that the billing should stop after thefirst minute. In this case, the billable duration is one minute.

In one embodiment of the invention, an applied billing rate (312) is thecost per communication unit calculated when the communication wasinitialized. In one embodiment of the invention, the applied billingrate is determined using the rate determination engine of the VPR.

In one embodiment of the invention, a communication recording (314) is arecording of the communication made automatically or at the request ofthe verified professional. In one embodiment of the invention, thecommunication recording (314) may be an audio recording or a text filerepresenting the communication. In one embodiment of the invention, thecommunication recording (314) may be encrypted, and may be provided onlyto requesting government authorities.

In one embodiment of the invention, the communication charge (316) isthe total amount calculated to be billed to the subscriber. In oneembodiment of the invention, the communication charge (316) is generatedby applying the applied billing rate (312) to the billable duration(310). For example, if a call was made during a period of time at whichthe professional has set the applied billing rate to $4.00 per minute,and the billable duration is $2.00 minutes, then the communicationcharge will be calculated as $8.00.

In one embodiment of the invention, a CDF may also be used to store dataabout a direct monetary transfer. In such a case, a direct monetarytransfer CDF may differ from the CDF as described above.

FIG. 4 shows a subscriber tracking system (400) in one or moreembodiments of the invention. As shown in FIG. 4, the subscribertracking system (400) includes a communication detection mechanism(402), a visual alert mechanism (404), an audio alert mechanism (406),and a central tracking communication mechanism (408).

In one embodiment of the invention, the communication detectionmechanism (402) detects outgoing communications targeting a deviceregistered to a verified professional. In one embodiment of theinvention, the communication detection mechanism (402) also detectsincoming communications originating from a device registered to averified professional. Outgoing and incoming communications detected bythe communication detection mechanism (402) may include calls, textcommunications, audio messages, and multimedia communications. Thecommunication detection mechanism (402) may also obtain a registereddevice ID associated with the origin or target of the communication.

In one embodiment of the invention, the communication detectionmechanism (402) also generates billing signals in response to receivinginput from a user. The communication detection mechanism (402) may alsobe used to generate a recording of a detected communication.

In one embodiment of the invention, the visual alert mechanism (404) andthe audio alert mechanism (406) convey alerts to the subscribertriggered by the communication detection mechanism (402) or the centraltracking communication mechanism (408). In one embodiment of theinvention, the visual alert mechanism (404) and the audio alertmechanism (406) may also be used to present a prompt to obtain userinput, such as a billing signal. For example, the visual alert mechanismmay present a “record” button to the user. When the user pushes the“record” button, the communication detection mechanism (402) willgenerate a corresponding billing signal for the communication (e.g. apoint at which to start or stop recording a call).

In one embodiment of the invention, the central tracking communicationmechanism (408) is used to exchange and update information with thecentral tracking system. In one embodiment of the invention, the centraltracking communication mechanism (408) transmits information to thecentral tracking system about communications detected by thecommunication detection mechanism (402) (e.g., subscriber phone number,billing signals, etc.). In one embodiment of the invention, the centraltracking communication mechanism (408) receives information from thecentral tracking system, such as alerts to be presented to thesubscriber via the visual alert mechanism (404) and the audio alertmechanism (406) (e.g., applied billing rate for a target device ID, etc)

In one or more embodiments of the invention, the subscriber trackingsystem (400) also includes a directory of verified professionals. In oneembodiment of the invention, each entry in the directory of verifiedprofessionals may include the verified professional's name, credentials,phone number, applied billing rate, and a rating compiled by othersubscribers who have contacted the verified professional.

In one or more embodiments of the invention, the subscriber trackingsystem (400) includes functionality to query the central tracking systemto determine the status of a professional. Specifically, a professionalmay set a status indicator via the professional tracking system thatindicates whether the professional is currently acceptingcommunications. The subscriber tracking system (400) may query thecentral tracking system to obtain the current status of a specifiedprofessional. If the status for professional indicates that theprofessional is not currently accepting communications, the subscribermay be given the opportunity to leave a message for the professional.The subscriber tracking system (400) may further include functionalityto alert a subscriber if the status indicator associated with aprofessional changes (e.g., from a status of not acceptingcommunications to a status of accepting communications). Such an alertsystem allows a subscriber to initiate a communication with aprofessional as soon as the professional begins acceptingcommunications.

FIG. 5 shows a professional tracking system (500) in one or moreembodiments of the invention. As shown in FIG. 5, the professionaltracking system (500) includes a communication detection mechanism(502), a visual alert mechanism (504), an audio alert mechanism (506),and a central tracking communication mechanism (508), substantiallysimilar to those elements as described with respect to FIG. 4.

In one embodiment of the invention, the professional tracking system(500) also optionally includes a rate determination engine copy (510)and an exclusion list copy (512). In one embodiment of the invention,these elements are kept synchronized with the rate determination engine(206 of FIG. 2) and exclusion list (210 of FIG. 2) stored in the VPR(200 of FIG. 2) associated with the device registered to the verifiedprofessional. In one embodiment of the invention, updates to the ratedetermination engine copy (510) and the exclusion list copy (512) aresent to the professional tracking system (500) via the central trackingcommunication mechanism (508).

In one or more embodiments of the invention, the professional trackingsystem (500) includes functionality to set a status indicator on thecentral tracking system indicating whether the professional is currentlyaccepting communications, and what kind of communications theprofessional is currently accepting. The central tracking system maythen be queried by a subscriber tracking system to inform the subscriberof the current status of the professional.

In one or more embodiments of the invention, the subscriber trackingsystem (400) and the professional tracking system (500) may alsoincludes an accounting of previous communications and communicationcharges, include totals for a current or previous time period. In one ormore embodiments of the invention, the subscriber tracking system (400)and the professional tracking system (500) may also include the abilityto retrieve recordings of previous communications. In one embodiment ofthe invention, the subscriber tracking system (400) and the professionaltracking system (500) may also include controls allowing the subscriberto navigate the recording (e.g., fast forward, skip, pause, etc.).

In one or more embodiments of the invention, the subscriber trackingsystem (400) and the professional tracking system (500) also include amechanism to display information about the subscriber or verifiedprofessional during the call. For example, a call placed by a patient toa doctor may trigger the professional tracking system (500) to presentthe patient's medical chart on the communication device registered tothe verified professional. In this example, the patient may also be ableto view changes made by the doctor to the chart via the subscribertracking system (400) on the subscriber communication device. In oneembodiment of the invention, the displayed information is triggeredautomatically when the call is connected, or may be displayed aftereither the subscriber or verified professional identifies themselves orthe other to the mechanism.

FIG. 6 shows a flowchart for verifying a recognized identity inaccordance with one or more embodiments of the invention. While thevarious steps in the flowchart are presented and described sequentially,some or all of the steps may be executed in different orders, may becombined or omitted, and some or all of the steps may be executed inparallel. Further, in one or more of the embodiments of the invention,one or more of the steps described below may be omitted, repeated,and/or performed in a different order. In addition, additional steps,omitted in FIG. 6, may be included in performing this method.Accordingly, the specific arrangement of steps shown in FIG. 6 shouldnot be construed as limiting the scope of the invention.

At Step 610, the verification module of obtains professionalverification data. In one embodiment of the invention, professionalverification data is data received by the verification module whichverifies the identity of the professional. The professional verificationdata may also include data used to verify the credential of theprofessional. The type of document or data may vary from professional toprofessional. For example, for a doctor the verification data mightinclude a government-issued photo identification card to verify theidentity, and a copy of the individuals medical degree to verify thecredentials. For a celebrity, professional verification data may includea letter from the individual's management company and an affidavit byone or more related individuals attesting to the individuals identity.

At Step 612, the verification module obtains the target device ID. Inone embodiment of the invention, the target device ID may be a serialnumber of a device, a registration code by which the central trackingsystem identifies the target device, or a phone number of the targetdevice. At Step 614, the target device ID is registered as belonging tothe verified professional, and the target device becomes thecommunication device registered to that verified professional.

In one embodiment of the invention, the target device ID may identify adevice previously registered by the central tracking system for use onthe telecommunication system. In one embodiment of the invention, oncethe verification process begins, the central tracking system will obtainthe device and register the device with the telecommunication system foruse on the network. Once the target device is registered with thetelecommunication system, the central tracking system the target deviceID may then be registered within the central tracking system asbelonging to the verified professional.

At Step 616, the verification module generates a VPR for the verifiedprofessional. In one embodiment of the invention, if the verifiedprofessional was previously associated with a VPR, then some of theinformation from the previous VPR may be incorporated into the new VPR.At Step 618, the verification data and the registered device ID arestored in the new VPR.

In one embodiment of the invention, the system may be used by asubscriber to transfer monetary funds directly from the subscriber'saccount into the account of a verified professional. In the case of adirect monetary transfer, the verification of an identity is performedafter a subscriber has initiated a request to transfer funds.

FIG. 7A shows a flowchart for initiating a call between a subscriber anda verified professional in accordance with one or more embodiments ofthe invention. While the various steps in the flowchart are presentedand described sequentially, some or all of the steps may be executed indifferent orders, may be combined or omitted, and some or all of thesteps may be executed in parallel. Further, in one or more of theembodiments of the invention, one or more of the steps described belowmay be omitted, repeated, and/or performed in a different order. Inaddition, additional steps, omitted in FIG. 7A, may be included inperforming this method. Accordingly, the specific arrangement of stepsshown in FIG. 7A should not be construed as limiting the scope of theinvention.

At Step 710, the central tracking system detects that a subscriber hasinitiated a call targeting a communication device registered to averified professional. The central tracking system may detect the callby receiving the call before the call is connected to communicationdevice registered to a verified professional. In one embodiment of theinvention, the central tracking system detects the call via a messagesent from the subscriber tracking system or the professional trackingsystem.

At Step 712, the access engine obtains the authorized subscriber listfrom the targeted verified professional's VPR. At Step 714, the accessengine determines whether the subscriber initiating the communication isauthorized to do so using the authorized subscriber list. If thesubscriber is not authorized to initiate a communication with theverified professional, then at Step 716, the subscriber is notified thatthey are not authorized to contact the verified professional, and thecommunication is terminated.

If at Step 714, the subscriber is authorized to initiate acommunication, then at Step 718, a determination is made as to whetheran exclusion list is associated with the communication device registeredto the verified professional. The determination may be made by centraltracking system (e.g. in response to receiving the subscriber number) byobtaining the VPR associated with the registered device ID of thetargeted communication device, and determining whether there is anexclusion list associated with the obtained VPR. The determination mayalso be made by the professional tracking system on the target device,if there is an exclusion list copy in the professional tracking system.

If there is an exclusion list in the VPR or on the professional trackingsystem, then at Step 720, the exclusion list is obtained. At Step 722,the central tracking system or the professional tracking systemdetermines whether the subscriber who initiated the communication isusing a subscriber device that is listed on the exclusion list.

If at Step 718, there is not an exclusion list in the VPR or on theprofessional tracking system, or if at Step 722, the central trackingsystem or the professional tracking system determines that thesubscriber device is not on the exclusion list, then at Step 724, theapplied billing rate is calculated using the rate determination engine.In one embodiment of the invention, the applied billing rate iscalculated by the central tracking system using the rate determinationengine in the VPR. In one embodiment of the invention, the appliedbilling rate is calculated by the professional tracking system using therate determination engine copy.

In one or more embodiments of the invention, the professional is givenan opportunity to enter in an applied billing rate after the call isinitiated but prior to the call being connected. Specifically, aprofessional may be notified of an incoming call by a subscriber eitherknown or unknown to the professional. The professional may then be giventhe opportunity to enter in an applied billing rate for the call, whichwill then be transmitted to the subscriber. In one or more embodimentsof the invention, the applied billing rate may be entered into thedevice using a number pad on the device.

At Step 726, the subscriber is notified of the applied billing rate viathe professional tracking system. In one embodiment of the invention,the notification is generated in response to the professional trackingsystem receiving a message from the central tracking system. In oneembodiment of the invention, the subscriber is notified of the appliedbilling rate via an audio message over the phone.

In one embodiment of the invention, additional information is providedto the subscriber along with the applied billing rate. Such additionalinformation may include limitations applied to the call. For example, asubscriber may be notified that the applied billing rate is $8.00 perminute, and is not to exceed ten minutes or $80.00. In one embodiment ofthe invention, the subscriber may be offered different applied billingrate options from which the subscriber may select. For example, thesubscriber may be offered a flat fee for a call instead of a per-minutecharge, or a discount for agreeing to a longer call duration up front(e.g., $8.00 per minute or $60.00 for ten minutes).

At Step 728, the central tracking system determines whether thesubscriber would like to continue the call after being informed of theapplied billing rate. In one embodiment of the invention, theprofessional tracking system presents the subscriber with a promptasking whether the subscriber would like to continue. In one embodimentof the invention, a subscriber responds to the notification by pressinga key on the number pad of the phone (e.g., pressing “7” indicatesacceptance of the charges, pressing “3” indicates that the subscriberdoes not wish to continue). If the subscriber chooses not to continue,then the process ends.

If at Step 722, the central tracking system or the professional trackingsystem determines that the subscriber device is on the exclusion list,or if at Step 728 the central tracking system determines that thesubscriber would like to continue the call, then at Step 730, thecentral tracking system initiates the call connection. At Step 732, thecentral tracking system monitors the call to obtain the communicationduration and any billing signals generated during the call. In oneembodiment of the invention, the call is monitored using messages sentto the central tracking system from the professional tracking system.The central tracking system also creates a recording of the call, eitherdirectly or via the professional tracking system. At Step 734, thecentral tracking system detects that the call has been terminated. AtStep 736, the central tracking system generates a CDF for the terminatedcall using the subscriber device ID, the communication duration, theregistered device ID, any billing signals detected, and the recording ofthe communication. Optionally at Step 738, the central tracking systemtransmits data about the call to the subscriber and/or the verifiedprofessional. In one embodiment of the invention, the data is presentedvia the visual alert mechanism or the audio alert mechanism in theprofessional tracking system.

FIG. 7B shows a flowchart for initiating a text communication inaccordance with one or more embodiments of the invention. While thevarious steps in the flowchart are presented and described sequentially,some or all of the steps may be executed in different orders, may becombined or omitted, and some or all of the steps may be executed inparallel. Further, in one or more of the embodiments of the invention,one or more of the steps described below may be omitted, repeated,and/or performed in a different order. In addition, additional steps,omitted in FIG. 7B, may be included in performing this method.Accordingly, the specific arrangement of steps shown in FIG. 7B shouldnot be construed as limiting the scope of the invention.

At Step 750, the central tracking system detects that a subscriber hassent a text targeting a communication device registered to a verifiedprofessional. The central tracking system may detect the text byreceiving the text before the text is transmitted to communicationdevice registered to a verified professional. In one embodiment of theinvention, the central tracking system is notified of the text by thesubscriber tracking system or the professional tracking system.

At Step 752, the access engine obtains the authorized subscriber listfrom the targeted verified professional's VPR. At Step 754, the accessengine determines whether the subscriber initiating the textcommunication is authorized to do so using the authorized subscriberlist. If the subscriber is not authorized to initiate a textcommunication with the verified professional, then at Step 756, thesubscriber is notified that they are not authorized to contact theverified professional, and the communication is terminated.

If at Step 754, the subscriber is authorized to initiate acommunication, then at Step 758, a determination is made as to whetheran exclusion list is associated with the communication device registeredto the verified professional. The determination may be made by centraltracking system (e.g. in response to receiving the subscriber number) byobtaining the VPR associated with the registered device ID of thetargeted communication device, and determining whether there is anexclusion list associated with the obtained VPR. The determination mayalso be made by the professional tracking system on the target device,if there is an exclusion list copy in the professional tracking system.

If there is an exclusion list in the VPR or on the professional trackingsystem, then at Step 760, the exclusion list is obtained. At Step 762, tthe central tracking system or the professional tracking systemdetermines whether the subscriber who initiated the text is using asubscriber device that is listed on the exclusion list.

If at Step 758, there is not an exclusion list in the VPR or on theprofessional tracking system, or if at Step 762, the central trackingsystem or the professional tracking system determines that thesubscriber device is not on the exclusion list, then at Step 764, theapplied billing rate is calculated using the rate determination engine.In one embodiment of the invention, the applied billing rate iscalculated by the central tracking system using the rate determinationengine in the VPR. In one embodiment of the invention, the appliedbilling rate is calculated by the professional tracking system using therate determination engine copy. Optionally at Step 766, the centraltracking system may notify the sender of the cost associated withtransmitting the text to the verified professional.

If at Step 762, the central tracking system or the professional trackingsystem determines that the subscriber device is not on the exclusionlist, or if the applied billing rate has been determined, then at Step768, the central tracking system sends the text message to thecommunication device registered to the verified professional. At Step770, the central tracking system generates a CDF for the texttransmission using the subscriber device ID, the communication duration(e.g., size of the text message or number of text messages), theregistered device ID, and the copy of the text communication. Thisinformation may be received from the subscriber tracking system or theprofessional tracking system. Optionally at Step 772, the centraltracking system transmits data about the text to the subscriber and/orthe verified professional.

In one embodiment of the invention, a communication request is a requestto initiate a direct monetary transfer, and may include a transferamount the subscriber is requesting be transferred. In the case of adirect monetary transfer, the process may differ from the processesdescribed above in regard to FIGS. 7A and 7B. In one embodiment of theinvention, the communication request for a monetary transfer may triggerthe verification process in the verification module if the target of thedirect monetary transfer communication is not a verified professional.Further, in one embodiment of the invention, the subscriber sending thecommunication request for a direct monetary transfer may be notified ofthe portion of the communication charge that the verified professionalwill receive.

FIG. 8 shows a flowchart for generating a communication bill inaccordance with one or more embodiments of the invention. While thevarious steps in the flowchart are presented and described sequentially,some or all of the steps may be executed in different orders, may becombined or omitted, and some or all of the steps may be executed inparallel. Further, in one or more of the embodiments of the invention,one or more of the steps described below may be omitted, repeated,and/or performed in a different order. In addition, additional steps,omitted in FIG. 8, may be included in performing this method.Accordingly, the specific arrangement of steps shown in FIG. 8 shouldnot be construed as limiting the scope of the invention.

At Step 810, the billing module obtains a CDF from the CDF repositorywithin the VPR of a verified professional. At Step 812, the billingmodule applies any billing signals detected to the communicationduration to obtain a billable duration. At Step 814, the billing moduleuses the billable duration and the applied billing rate to calculate acommunication charge. At Step 816, the billing module uses the depositaccount information in the VPR to issue a payment to the verifiedprofessional in an amount equal to a portion of the communicationcharge.

In one embodiment of the invention, the central tracking system mayreceive a request for a direct monetary transfer from a subscriber to anunverified identity. The central tracking system, upon receiving arequest for a direct monetary transfer, may then generate a directmonetary transfer CDF. Once the direct monetary transfer CDF has beengenerated, the central tracking system may then initiate theverification procedure for the identity before proceeding with paymentas described above.

FIGS. 9A and 9B show an exemplary system and timeline in accordance withone embodiment of the invention. Specifically, FIGS. 9A and 9B depict anembodiment of the invention in which a doctor is verified as a verifiedprofessional, receives a communication, and a bill for the communicationis generated.

As shown in FIG. 9A, the system includes patient (904) using asubscriber communication device (906) with a subscriber device ID (918)and a subscriber tracking system (916). The subscriber communicationdevice (906) is registered with central tracking system (900) using thesubscriber device ID (918) and communicates via the telecommunicationsystem (902) and the central tracking system (900). The system alsoincludes a doctor (908) using a communication device registered to thedoctor (910). The communication device registered to the doctor (910)includes a professional tracking system (924) and a registered device ID(922).The communication device registered to the doctor (910) isregistered with the central tracking system (900) using the registereddevice ID (922) and communicates with the telecommunication system (902)and the central tracking system (900).

The central tracking system (900) includes the doctor's VPR (926). Thedoctor's VPR (926) includes the doctor's verification data (932), theregistered device ID (922), a rate determination engine (936), anexclusion list (940), a CDF repository (944), and deposit accountinformation (946).

FIG. 9B shows a timeline of an exemplary interaction between theelements in FIG. 9A. Specifically, FIG. 9B shows a timeline forverifying the doctor. At Step 950, the central tracking system (900)obtains professional verification data from the doctor (908). For thepurposes of the example, assume that the central tracking system (900)has obtained a copy of the doctor's driver's license and a copy of hermedical degree. At Step 952, the central tracking system (900) obtainsthe device ID of the doctor's smartphone that she wants to register. AtStep 954, the smartphone device ID is registered as belonging to thedoctor, and the smartphone becomes the communication device registeredto the doctor (908). At Step 956, the central tracking system (900)generates the VPR (926) for the doctor (908). At Step 958, theverification data (932) and the smartphone device ID (922) are stored inthe doctor's VPR (926).

FIG. 9C shows a timeline of an exemplary interaction between theelements in FIG. 9A. Specifically, FIG. 9C shows a timeline forinitiating a call between the doctor and the patient.

At Step 960, the central tracking system (900) detects a call initiatedfrom patient (904) targeting the doctor's smartphone (910). At Step 962,the central tracking system (900) obtains the doctor's VPR (926) usingthe smartphone device ID (922), and determines that there is anexclusion list (940) associated with the VPR (926). At Step 964, thecentral tracking system (900) obtains the exclusion list (940). At Step966, the central tracking system (900) determines that the patient'ssubscriber device ID (918) is not on the exclusion list (940).

At Step 968, the central tracking system (900) uses the ratedetermination engine (936) to determine an applied billing rate for thecall. At Step 970, the central tracking system (900) notifies thepatient of the applied billing rate by initiating, via the subscribertracking system (916), an audio message stating that the patient will becharged $5.99 a minute for the call. At Step 972, the subscribertracking system (916) generates a prompt asking the patent if they wouldlike to continue the call, which the patient answers affirmatively. Alsoat Step 972, the subscriber tracking system (916) transmits the responseto the central tracking system (900) and the connects the call. At Step974, the central tracking system (900) monitors the call and obtains thecall duration of eleven minutes and a billing signal from theprofessional tracking system (924) indicating that the patent should notbe charged for the last minute of the call. Also at Step 974, thecentral tracking system (900) creates a recording of the call. At Step976, the central tracking system (900) detects that the call has beenterminated, and generates a CDF for the terminated call using thepatient's subscriber device ID (918), the duration of the call, thedoctor's smartphone device ID (922), the billing signal, and therecording. At Step 978, the central tracking system (900) stores the CDFin the CDF repository (944) in the doctor's VPR (926). At Step 980, thecentral tracking system (900) transmits data about the call to theprofessional tracking system (924) on the doctor's smartphone (910).

FIG. 9D shows a timeline of an exemplary interaction between theelements in FIG. 9A. Specifically, FIG. 9D shows a timeline forverifying the doctor, initiating a call between the doctor and thepatient, and generating a bill for the call.

At Step 982, the central tracking system (900) obtains the CDF from theCDF repository (944) in the doctor's VPR (926). At Step 984, the centraltracking system (900) applies the billing signal to the call duration bysubtracting the last minute of the call from the call duration, andobtains the billable duration of ten minutes. At Step 986, the centraltracking system (900) uses the billable duration and the applied billingrate to calculate a call charge of $59.90. At Step 988, the centraltracking system (900) uses the deposit account information (946) toissue a payment to the doctor for an amount equal to 90% of thecommunication charge ($53.91). At Step 990, the central tracking system(900) issues an invoice to the patient in the full amount of the callcharge of $59.90.

FIGS. 10A-10F show example interfaces for the subscriber trackingsystem. For the purposes of the example, the subscriber communicationdevice is depicted as a touchscreen smartphone, the subscriber trackingsystem is depicted as a subscriber application installed on thesmartphone, and the central tracking system is implemented usingvoice-over-internet-protocol (VOIP).

In FIG. 10A, the subscriber launches the subscriber application from theapplication browser of the subscriber's smartphone. In FIG. 10B, thesubscriber is presented with a list of verified professionals. These maybe professionals with whom the subscriber has communicated previously.The subscriber is also presented with the option to search for averified professional. The subscriber is able to search using a name,profession, location, accreditation, or any other searchable criteria orcombination of criteria. The query is sent to the central trackingsystem (via wireless internet connection or cellular data connection),and the results are transmitted back to the subscriber's device.

Although not depicted in FIG. 10B, the subscriber may have access to acommunication history. The communication history may include theduration and charges of previous communications. The communicationhistory may also include the ability to retrieve the text of thecommunication (for a text message) or an audio recording of a previouscommunication (for a voice calls).

The subscriber may also have access to general account information andsettings. This may include a running total of all charges for thecurrent payment period. The subscriber may be able to use this part ofthe subscriber application to enter or change payment information (suchas a Paypal account).

In FIG. 10C, the subscriber has selected Dr. Smith from the optionspresented in FIG. 10B. The subscriber application presents thesubscriber with Dr. Smith's details, such as her credentials. Thedetails about Dr. Smith may also include her current applied billingrate for voice calls, if that information is available to the subscriberapplication before initiating the communication. Along with Dr. Smith'sdetails, the subscriber is also presented with the option to eitherinitiate a voice call or a text message to Dr. Smith.

In FIG. 10D, the subscriber has selected to initiate a voice call fromthe options presented in FIG. 10C. Once the subscriber initiates a voicecall, the subscriber application notifies the central tracking system.The central tracking system determines that Dr. Smith has an exclusionlist, but the subscriber is not on Dr. Smith's exclusion list. Thecentral tracking system then calculates Dr. Smith's current appliedbilling rate, and transmits that information to the subscriberapplication. The applied billing rate is then presented to thesubscriber, and the subscriber is asked if they want to proceed with thecommunication.

In FIG. 10E, the subscriber has selected to accept the charges from theoptions presented in FIG. 10D. Once the subscriber accepts the appliedbilling rate, the central tracking system establishes the VOIPconnection between the subscriber and Dr. Smith. The central trackingsystem monitors the call for billing signals sent by the Dr. Smith. Thesubscriber application displays the applied billing rate, the currentlength of the call, and the resulting current charge for the call.

In FIG. 10F, the subscriber has selected to end the call by selectinghangup from the screen presented in FIG. 10E. The subscriber ispresented with the call details for the communication, including theapplied billing rate, the total call time, and the total charge for thecall. These totals may account for any additional charges or reducedcharges based on the billing signals sent from Dr. Smith (e.g., during aperiod of time that Dr. Smith and the subscriber were not discussing aprofessional matter). These totals may also account for any additionalcharges based on a recalculation of Dr. Smith's applied billing rate(e.g., if Dr. Smith has an increased applied billing rate for callsafter 9:50 am, and a portion of the call takes place after 9:50 am).

Continuing with the description of FIG. 10F, the subscriber is presentedwith the option to either approve or disapprove the call details. If thesubscriber disapproves the call details, the communication data file maybe flagged as disputed, and may evaluated by a disputed communicationspecialist for resolution.

FIGS. 11A-11F show example interfaces for the professional trackingsystem. For the purposes of the example, the device registered to theverified professional is depicted as a touchscreen smartphone, theprofessional tracking system is depicted as a professional applicationinstalled on the smartphone, and the central tracking system isimplemented using a combination of cellular voice communication andVOIP.

In FIG. 11A, the verified professional receives a voice call from HankGarcia over the cellular voice network. The professional is presentedwith the option to answer the call normally, reject the call, or selectthe talk business option. In the example, the caller is a patient of theprofessional. The professional recognizes the caller as a patient, andselects the talk business option. Alternatively, the professional couldselect answer, and the call would be answered as a call from anon-subscriber. In the event that the professional selects answer, thetalk business option would remain available on the screen.

Alternatively, the device registered to the verified professional mayautomatically launch the professional application upon receiving thecall from Hank Garcia. This may be done if the device is configured totrigger the professional application when an incoming call meets certaincriteria. For example, the device may be configured with two incominglines. The device may detect that an incoming call is on a linedesignated as a professional line, and in response, launches theprofessional application to receive the call.

In FIG. 11B, the professional has selected the talk business option,either before accepting the call or during an initial conversation withHank Garcia. Selecting the talk business button launches theprofessional application. In FIG. 11C, the professional applicationlaunches. The call may be initiated or continue over the cellular voicenetwork. Alternatively, Hank Garcia's call may be routed to the VOIPsystem, which will connect the call between Hank Garcia and theprofessional. From that point forward, the call will take place usingVOIP data sent between Hank Garcia's device and the device registered tothe verified professional.

In FIG. 11D, the call has been routed to the VOIP system. Theprofessional is presented with Hank Garcia's photo (if available), theapplied billing rate that Hank has accepted, and the current call time.The professional application also presents a notification to theprofessional that Hank Garcia is currently being billed for the call.The professional application has detected that Hank Garcia's patientrecord is available, and the professional is presented with the optionof reading Hank Garcia's patient records. The patient records may bestored by the central tracking system or the professional's own local orremote database. The professional is also presented with the option totalk personal or end the call by selecting the hangup option.

In FIG. 11E, the professional has selected to talk personal from thescreen presented in FIG. 11D. Selecting the talk personal optiongenerates a billing signal that is sent to the central tracking system.The billing signal indicates that Hank Garcia should not be charged forthe portion of the call beginning at the point when the talk personaloption is selected. The professional is presented with the current calltime, and a notification that Hank Garcia is not currently being billedfor the call. The professional is presented with a talk business option.Selecting the talk business option would generate a second billingsignal indicating that Hank Garcia should be charged for the portion ofthe call beginning at the point when the talk business option isselected. The professional would, in that case, be presented once againwith the screen presented in FIG. 11D.

In FIG. 11F, the professional has selected to end the call by selectinghangup from the screen presented in FIG. 11E. The professional ispresented with the call details for the communication, including theapplied billing rate, the total call time, the total business call time,the total personal call time, and the total charge for the call.

Continuing with the description of FIG. 11F, the professional ispresented with the option of adding the call information to HankGarcia's patient record or to exit the information screen. Although notshown, the professional may also be presented with the option ofcanceling the entire charge for the call, or adjusting the charge as theprofessional sees fit.

In addition, the professional application may also include an option toview or change the professional's general account settings. Using thegeneral account settings, the professional is able to change theprofessional's applied billing rate, add or remove subscribers from theprofessional's exclusion list, or set a schedule during which theprofessional will be unavailable to receive calls. The professional mayalso be able to add or edit the deposit account information wherepayment to the professional is made.

The professional may also be able to access the communication historyfor their account. The account history may include details from previouscommunications, access to recordings of previous communications, andtotal earned amounts in the current payment period or a previous paymentperiod. The communication history may also present the professional withthe option to change or delete a previously stored communication file.

Embodiments of the invention may be implemented on virtually any type ofcomputer regardless of the platform being used. For example, as shown inFIG. 12, a computer system (1200) includes one or more processor(s)(1202), associated memory (1204) (e.g., random access memory (RAM),cache memory, flash memory, etc.), a storage device (1206) (e.g., a harddisk, an optical drive such as a compact disk drive or digital videodisk (DVD) drive, a flash memory stick, etc.), and numerous otherelements and functionalities typical of today's computers (not shown).The computer (1200) may also include input means, such as a keyboard(1208), a mouse (1210), or a microphone (not shown). Further, thecomputer (1200) may include output means, such as a monitor (1212)(e.g., a liquid crystal display (LCD), a plasma display, or cathode raytube (CRT) monitor). The computer system (1200) may be connected to anetwork (not shown) (e.g., a local area network (LAN), a wide areanetwork (WAN) such as the Internet, or any other similar type ofnetwork) via a network interface connection (not shown). Those skilledin the art will appreciate that many different types of computer systemsexist, and the aforementioned input and output means may take otherforms. Generally speaking, the computer system (1200) includes at leastthe minimal processing, input, and/or output means necessary to practiceembodiments of the invention.

Further, those skilled in the art will appreciate that one or moreelements of the aforementioned computer system (800) may be located at aremote location and connected to the other elements over a network.Further, embodiments of the invention may be implemented on adistributed system having a plurality of nodes, where each portion ofthe invention may be located on a different node within the distributedsystem. In one embodiment of the invention, the node corresponds to acomputer system. Alternatively, the node may correspond to a processorwith associated physical memory. The node may alternatively correspondto a processor with shared memory and/or resources. Further, softwareinstructions to perform embodiments of the invention may be stored on acomputer readable medium such as a compact disc (CD), a diskette, atape, or any other computer readable storage device.

While the invention has been described with respect to a limited numberof embodiments, those skilled in the art, having benefit of thisdisclosure, will appreciate that other embodiments can be devised whichdo not depart from the scope of the invention as disclosed herein.Accordingly, the scope of the invention should be limited only by theattached claims.

1. A system for billing communications between a subscriber and a verified professional comprising: a processor; a verified professional repository operatively connected to the processor and comprising: a registered device identification (ID) associated with a communication device registered to the verified professional; and a central tracking system executing on the processor and configured to: receive a communication request targeting the registered device ID from a subscriber communication device associated with a subscriber ID; determine an applied billing rate using a value set by the verified professional; transmit the applied billing rate to the subscriber communication device; initiate a connection between the subscriber communication device and the communication device registered to the verified professional; track the connection to obtain a communication duration and a billing signal; initiate a termination of the connection between the subscriber communication device and the communication device registered to the verified professional; generate a communication data file comprising the registered device ID, the subscriber ID, the applied billing rate, the communication duration, and the billing signal; obtain a billable duration by parsing the communication data file using the billing signal and the communication duration; calculate a communication charge using the applied billing rate and billable duration; and pay the verified professional a portion of the communication charge.
 2. The system of claim 1, wherein the central tracking system is further configured to: obtain, from the verified professional, verification data related to a profession of the verified professional; obtain the registered device ID; register the registered device ID with the central tracking system; and store the verification data and the registered device ID in the verified professional repository.
 3. The system of claim 1, wherein the billing signal is sent automatically by the communication device registered to the verified professional.
 4. The system of claim 1, wherein the communication request is one selected from a group consisting of a request to connect a voice call, a request to transmit a text message, and a request to transfer funds to the verified professional.
 5. The system of claim 1, wherein the registered device ID is a first phone number, and wherein the subscriber ID is a second phone number.
 6. The system of claim 1, wherein the verified professional is one selected from a group consisting of a media personality, a physician, and a professional athlete.
 7. The system of claim 1, further comprising: a telecommunication system used by the central tracking system to communicate with the subscriber communication device and the communication device registered to the verified professional.
 8. A method for billing communications between a subscriber and a verified professional comprising: receiving a communication request targeting a registered device identification (ID) from a subscriber communication device, wherein the registered device ID is associated with a communication device registered to a verified professional, and wherein the subscriber communication device is associated with a subscriber ID; determining an applied billing rate using a value set by the verified professional; transmitting the applied billing rate to the subscriber communication device; initiating a connection between the subscriber communication device and the communication device registered to the verified professional; tracking the connection to obtain a connection duration and a billing signal; terminating the connection between the subscriber communication device and the communication device registered to the verified professional; generating a communication data file comprising the registered device ID, the subscriber ID, the applied billing rate, the connection duration, and the billing signal; obtaining, by a processor, a billable duration by parsing the communication data file using the billing signal and the connection duration; calculating, by the processor, a communication charge using the applied billing rate and billable duration; and paying the verified professional a portion of the communication charge.
 9. The method of claim 8, wherein prior to receiving the communication request, the method further comprises: obtaining, from the verified professional, verification data related to a profession of the verified professional; obtaining the registered device ID; registering the registered device ID with a central tracking system; and storing the verification data and the registered device ID in a verified professional repository.
 10. The method of claim 8, wherein the billing signal is sent automatically by the communication device registered to the verified professional.
 11. The method of claim 8, wherein the communication request is one selected from a group consisting of a request to connect a voice call, a request to transmit a text message, and a request to transfer funds to the verified professional.
 12. The method of claim 8, wherein the registered device ID is a first phone number, and wherein the subscriber ID is a second phone number.
 13. The method of claim 8, wherein the verified professional is one selected from a group consisting of a media personality, a physician, and a professional athlete.
 14. The method of claim 9, wherein the central tracking system communicates with the subscriber communication device and the communication device registered to the verified professional via a telecommunication system.
 15. A non-transitory computer readable medium comprising instructions for billing communications between a subscriber and a verified professional, wherein the instructions, when executed, perform a method, the method comprising: receiving a communication request targeting a registered device identification (ID) from a subscriber communication device, wherein the registered device ID is associated with a communication device registered to a verified professional, and wherein the subscriber communication device is associated with a subscriber ID; determining an applied billing rate using a value set by the verified professional; transmitting the applied billing rate to the subscriber communication device; initiating a connection between the subscriber communication device and the communication device registered to the verified professional; tracking the connection to obtain a connection duration and a billing signal; terminating the connection between the subscriber communication device and the communication device registered to the verified professional; generating a communication data file comprising the registered device ID, the subscriber ID, the applied billing rate, the connection duration, and the billing signal; obtaining a billable duration by parsing the communication data file using the billing signal and the connection duration; calculating a communication charge using the applied billing rate and billable duration; and paying the verified professional a portion of the communication charge.
 16. The non-transitory computer readable medium of claim 15, wherein the billing signal is sent automatically by the communication device registered to the verified professional.
 17. The non-transitory computer readable medium of claim 15, wherein the communication request is one selected from a group consisting of a request to connect a voice call, a request to transmit a text message, and a request to transfer funds to the verified professional.
 18. The non-transitory computer readable medium of claim 15, wherein the registered device ID is a first phone number, and wherein the subscriber ID is a second phone number.
 19. The non-transitory computer readable medium of claim 15, wherein the verified professional is one selected from a group consisting of a media personality, a physician, and a professional athlete.
 20. A method for directly transferring monetary funds between a subscriber and an identity comprising: receiving a communication request targeting a target device identification (ID) from a subscriber communication device, wherein the subscriber communication device is associated with a subscriber ID, and wherein the communication request comprises a transfer amount; obtaining verification data for an identity associated with the target device ID; obtaining deposit account information for the identity; generating a verified professional repository; storing, in the verified professional repository, the target device ID as a registered device ID in response to obtaining the verification data; storing the deposit account information in the verified professional repository; calculating a communication charge using the transfer amount; generating a communication data file comprising the registered device ID, the subscriber ID, the transfer amount, and the communication charge; storing the communication data file in the verified professional repository; and paying the identity a portion of the communication charge using the deposit account information. 